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  1. Presentation and right of information

InstantCare Ibérica, S.L. (hereinafter, “INSTANTCARE”), takes the protection of your privacy and your personal data very seriously. Therefore, INSTANTCARE fully complies with current legislation on the protection of personal data so that your personal information is kept safely.   This data protection policy regulates the access and use of the Website service that INSTANTCARE, with NIF B54988258 and registered in the commercial register of Alicante, volume 4015, folio 172, inscription 1, sheet A – 153935 and with address Social in c / Castalla 34-1, 03440 of Ibi, (Alicante), makes available to users interested in the services offered by INSTANTCARE.

  1. Recommendations

Please read carefully and follow the following recommendations:   Use passwords with a minimum length of 8 characters, alphanumeric and with use of upper case and lower case.   Keep antivirus software installed and updated on your computer, which guarantees that your computer is free of malicious software, as well as spyware applications that put your Internet browsing at risk, and compromise the information stored on the computer.   Review and read the legal texts that INSTANTCARE puts at your disposal on the Website.

  1. Effective consent by parents, guardians or legal representatives for the treatment of data of children under 14 years of age.

The registration in this Website of children under 14 is not allowed unless it is done with the consent of the parents, guardians or legal representatives. Therefore, if the user is under 14 years of age, they must request their parents, guardians or legal representatives that they register them on this Website.

You can only access the services offered on the Website if your parents, guardians or legal representatives give your effective consent to do so. INSTANTCARE reserves the right to articulate the procedures it deems convenient in order to verify in an effective way the minor’s age and the authenticity of the consent given by the parents, guardians or legal representatives. In the event that the non-authenticity of the consent and / or the non-accuracy of the data were proven provided by the user on the Website (such as the minor’s age), INSTANTCARE will proceed to delete the user’s record in question.

  1. Processing of personal data and purpose of the treatment.

INSTANTCARE collects personal data from Users through the forms hosted on the Website in order to improve communication with Users of the Website interested in the services offered by INSTANTCARE.

4.1 Treatment of personal data by INSTANTCARE.

We inform you that in accordance with Organic Law 15/1999, of December 13, Protection of Personal Data (hereinafter, “LOPD”), Law 34/2002 of July 11, Services of the Society of Information and Electronic Commerce (hereinafter, “LSSI”) and Law 9/2014 of May 9, General Telecommunications (hereinafter, “LGT”), personal data included in the forms hosted on the Website , will be incorporated into a file duly declared before the Spanish Agency for Data Protection owned by INSTANTCARE.

4.2.Finality of the collection of personal data collected by INSTANTCARE 

Your personal data may be used for the following purposes:

  1. Allow access to the services offered through the Website,
  2. Identify you in the case of registration as a User,
  3. Inform you about the possible promotions that INSTANTCARE offers through the Website,
  4. Send you Newsletters.

In particular, your personal data will be used to send you Newsletters and commercial and promotional communications related to INSTANTCARE services by letter, telephone, email, SMS / MMS, or by other electronic means of communication (such as tweets, whatsapp etc.). ) and this under the provisions of the LOPD, the LSSI and the LGT.

  1. Mandatory or optional nature of the information provided by the User and the veracity of the


The User guarantees that the personal data provided is truthful and is responsible for communicating to INSTANTCARE any modification of the same. The User will respond, in any case, of the truthfulness of the data provided, reserving INSTANTCARE the right to exclude from the registered services any User who has provided false information, without prejudice to adopt the other actions that proceed in Law.

  1. Conduct of Users on the Website: Practices not allowed.

INSTANTCARE will void the user registry that: (i) includes or promotes illegal, immoral, obscene or harmful material; (ii) promote any type of discrimination; (iii) Submit “bulk (bulk mail), junk (junk mail), or spam e-mail (mail not desired) “or” newsgroup communications “when they have not been requested; (iv) violate any intellectual or industrial property rights of third parties. Likewise, the user undertakes to refrain from using and collecting data that can be accessed through the information and services contained on the Website for the realization of activities for promotional or advertising purposes as well as to send commercial communications of any kind and through any support not requested or previously consented by INSTANTCARE and / or the users of the Website.

  1. ARCO Law: Rights of Access, Rectification, Cancellation and Opposition

The User may direct their communications and exercise the rights of access, rectification, cancellation and opposition, by sending an email to the email address: info@instantcare.online. To exercise these rights it is necessary that you prove your personality by sending a photocopy of your National Identity Document or any other valid means in Law.

  1. Security measures

INSTANTCARE maintains the levels of security of personal data protection in accordance with the LOPD and Royal Decree 1720/2007, of December 21, which approves the LOPD Development Regulation containing personal data and has established all the technical means at your disposal to avoid the loss, misuse, alteration, unauthorized access and theft of the data provided by the User through the Website, without prejudice to inform you that security measures on the Internet are not impregnable. INSTANTCARE undertakes to comply with the duty of secrecy and confidentiality with respect to the personal data contained in the automated file in accordance with the applicable legislation, as well as to grant them a secure treatment in the assignments that may occur.

  1. Modifications to the Privacy Policy

INSTANTCARE reserves the right to revise its Privacy Policy at the time it deems appropriate, in which case it will be communicated to the Users. However, please check this privacy statement regularly to read the latest version of the INSTANTCARE privacy policy.

  1. Acceptance and Consent

 The User declares to have been informed of the conditions relating to the protection of their personal data and to the protection of the data of minors under their responsibility, accepting and consenting to the processing thereof by INSTANTCARE, in the manner and for the purposes indicated in this Privacy Policy.

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